Wash 'n' Gloss Terms & Conditions
Terms & Conditions
Thank you for booking with Wash n Gloss.
Please take a momment to read the below. By receiving/reading these T's & C's you are accepting them and their contents.
Quotes for your valeting are based on me not seeing the vehicle and any additional charges listed below must be paid for.
Should the vehicle be heavily soiled either inside or out, or both, there is an additional charge of £8 for the exterior and £10 for the interior. This is to cover additional products and time taken to clean. Every day road dirt is ok but vehicle's that have not been cleaned for some time are classed as heavily soiled.
This includes slim and algea/black spot build up on window sills, and body panels & heavily soiled door shuts. (Not applicable on Superior Valets)
Double storage floors in either the boot or passenger areas must also be declared at the time of booking if this is to be cleaned. This also will be charged an additional fee of £5. (Not applicable on Superior valets)
Spare tyre wells are an extra to all valeting levels but can be cleaned on request. Please ask.
Engine bays are NOT part of the any valet but can be requested prior to work commencing. Alloy wheels and wheel trims. Due to the nature of dirt and damage that can occur to wheels and trims, plus previous aggressive cleaning methods, Wash n Gloss accept no responsibility for damage caused to them. This includes lacquer peeling.
Plastic exterior trim that requires re-colouring back to black will be charged a fee depending on how much needs to be done.
Pet hair is NOT part of being heavily soiled and the process to remove it takes time. This will be quoted on seeing the vehicle.
Child seats are to be removed and reinstalled by the owner as I can not be responsible for the security of it.
Wash n Gloss accept no liability for loss to property inside the vehicle.
Should we arrive to carry out a pre booked service you will be charge the "full amount" of the valet booked. Non payment after 7 days and for every 7 days after that will be charged an admin fee of £25.
Appointments cancelled within a 24 hour period will be charged £20 on our next visit. Non payment will also be charged an admin fee of £25 and subsequent valets cancelled until payment is received.
All deposits are non refundable.
Should the need arise we, Washngloss will assign a debt collection agency to recover losses plus their fees.
We are insured to be working on your vehicle but we will not take responsibility for damage caused to vehicles whilst pressure washing and valeting due to a loose Body work part. A scenario of this would be if we were pressure washing your car and a badge came off where it has been taken off before or just came loose' we will not be held responsible for replacing this part.
If payment is being made by BACS (bank transfer) Please ensure this is done within 24 hours. Administration charges will apply for non receipt of payment after 7 days. I do accept cheques however any cheque(s) that are returned "unpaid" will have an additional administration charge of £5 added.
Vehicle damage must be given in writing to Wash n Gloss within 24 hours of completion of the valet and any claim in respect thereof must be made in writing to the Wash n Gloss within seven days of completion of the service.